Return & Refund
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, our returns process is simple, transparent, and free of charge.
Return Eligibility
– We accept returns for both defective and non-defective products.
– All products are eligible for return — we do not have any “final sale” items.
– Items must be returned within 30 days from the delivery date.
Return Process
– Contact Us: Email us at support@calverkits.co.uk to request a return.
– Receive Return Label: We will provide you with a free downloadable and printable Royal Mail return label.
– Pack & Ship: Securely pack your item and send it back via Royal Mail.
Return Method
– By Mail Only
– Return Label: Download and print (Free)
– Return Shipping Cost: Free
– Restocking Fee: None
Exchanges
– We accept exchanges for both defective and non-defective items.
– Please contact us via email to arrange your exchange.
Refund Processing
– Once your return is received and inspected, your refund will be processed within 7 days.
– Refunds are issued to your original payment method (PayPal).
Need Help?
– Email: support@calverkits.co.uk
– Phone: +44 2083 034512